Remote Support

Franktronics can connect to your computer remotely to perform repairs. In order for us to connect to your computer, you must:

• Have a high speed internet connection
• Be able to access the internet -or-
• Be able to retrieve your email
• Be able to install two small applications that will download automatically
• Have the 6 digit code provided by one of our technicians.

To use our Remote Support feature, please call us at 804-642-5233 during normal business hours to speak with a technician and receive the needed code.

Standard remote billing rates will apply